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Reservation Information
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Terms & conditions
Payment policy
Full Prepayment is required at the time of your booking via debit to your nominated credit card. A booking fee of A$4.95 is applicable at time of payment. Please contact us on 02 4782 2669 if you wish to use an alternative means of payment.
Cancellation Policy
If you want to change any details of your booking, you need to contact our reservations on +61 2 4782 2669 or via our Contact page. We will do our best to assist you, but cannot guarantee that changes can be made.
Please note that bookings can be amended and cancelled up to 14 days prior to arrival without penalty charge. Within 14 days from the day of arrival no cancellations,amendments or refunds are allowed.
If you fail to cancel a booking and do not check in in accordance with the booking made, you will be charged for up to the full amount of the booking made.